Together with Marsh Malaysia, we provide you with a flexible self-storage insurance scheme that allows you to choose the amount of coverage that you need. Learn more about our insurance with the guide below.

Click on each question to view the answers

A:

Yes, there is a small premium for a minimum coverage of RM1,000. Higher optional coverage is also available at affordable monthly premiums.

Contact us to find out more on the available coverage and the respective monthly premiums.

A:

Fire, lightning and/or extraneous perils (which includes bursting or overflowing of water pipes; theft resulting from forcible entry and other perils listed in the storage insurance application form*).

A:

It is applicable for each of the storage units that you are renting. E.g. if you are renting two units, you will be required to purchase two compulsory insurances. In other words, two storage insurance application forms will be required.

A:

RM350. This means that the first RM350 of each and every claim will not be claimable in the case of a burglary. For further clarification, please refer to Marsh Malaysia, our partner in providing the insurance coverages.

A:

Yes, you are allowed to do so and will be required to sign on the endorsement form.

A:

Yes, you must sign on the insurance form. The insurance coverage will not take effect without a signed storage insurance application form.

A:

No, the storage insurance application form serves as confirmation of insurance taken up.

A:

Yes, losses arising from fire, lightning and/or extraneous perils (which include water damage except for damage due to condensation; theft resulting from forcible entry and other perils listed in the storage insurance application form*). Please contact us for more details.

A:

Marsh Malaysia. Marsh Malaysia’s hotline numbers are indicated on the storage insurance application form which will be furnished to you during move in.

A:

Kindly contact Extra Space Asia’s insurance partner, Marsh Malaysia, if you have additional queries not addressed in this FAQ.

*Complete details on the terms, conditions and exclusions are listed in the storage insurance application form.

Extra Space and its agents may from time to time request such information (including your name, mailing address, e-mail address, type of request or other information) to provide you with a service or correspondence such as newsletters or promotional materials, or inform you of additional information and services, or to contact you regarding changes to the contents of this website. We may also use such information for any other purposes for which we have obtained your consent.

However, if you have registered your telephone number with the national Do Not Call (DNC) Registry, we will not send you promotional or marketing messages via your telephone unless you have provided Extra Space with your consent to do so. If you have previously provided Extra Space with such consent, then unless this is withdrawn, we may continue to send promotional and marketing messages via your telephone.

You may send us an email to promotions@extraspace.com.sg if you wish to access and/or correct your personal information provided earlier. You may also at any time choose not to receive such updates by sending us an email at info@extraspaceasia.com to inform us of your decision. Please give Extra Space and its agents a reasonable amount of time to attend to your request as Extra Space and its agents may at times, receive large volumes of email requests of varying nature. To safeguard your personal data, all electronic storage and transmission of personal data are secured with the appropriate security technologies, Extra Space and its agents use reasonable endeavour to protect personal information from loss, misuse and alteration. Only authorized employees of Extra Space and its agents who are bound by Extra Space confidentiality obligations will have access to your personal information.

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This website may contain links to third-party websites whose data protection and privacy policies and practices differ from Extra Space and its agents’. Extra Space and its agents are not responsible for the content and privacy policies and practices of third-party websites.

Extra Space reserves the right to amend this Privacy Statement from time to time without prior notice to you. Should there be any amendments, the revised statement will be posted on this website and shall only apply to data collected after the effective date of the revised statement. Your continued use of this website following any privacy statement posted will constitute your agreement to the new Privacy Statement as amended.

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